Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Memory Jar (the "Service"), operated by Bruco Group (Pty) Ltd ("we", "us", "our"), a company registered in South Africa. By creating an account or continuing to use the Service you agree to be bound by these Terms.

1. The Service

Memory Jar is a private family scrapbook that allows an admin to create a family jar, add family members, and store memories, photos, quotes, calendar events, and important documents. Access is provided on a subscription basis according to the plan you choose.

2. Accounts and authority

You must be of legal age in your jurisdiction to enter into these Terms, or have the consent of a parent or guardian. You are responsible for keeping your account credentials confidential and for all activity on your account. The family admin is responsible for the accounts they create for other family members.

3. Acceptable use

You must not misuse the Service. In particular, you agree not to:

• use the Service for anything unlawful, fraudulent, harmful or abusive;
• upload content that infringes the intellectual property or privacy rights of others;
• upload malware, viruses, or attempt to interfere with the security or integrity of the Service;
• probe, scan or scrape the Service, or attempt to gain unauthorised access to any part of it;
• resell, redistribute or make the Service available to anyone outside your family jar.

4. Your content

You retain ownership of the memories, photos, documents, and other content you upload ("Your Content"). You grant us a limited, non-exclusive licence to host, store, and display Your Content solely so that we can provide the Service to your family jar.

5. Our intellectual property

The Service, including its software, design, branding and documentation, is owned by Bruco Group (Pty) Ltd and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected. You may not reverse engineer, resell, or circumvent the technical limits of the Service.

6. Payment, subscription and billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. For payment, billing, tax, cancellation and refund mechanics, please refer to the Paddle Checkout Buyer Terms and our Refund Policy.

Subscription plans renew automatically each month until cancelled. You can cancel at any time through your account or via Paddle at paddle.net.

7. Service availability

We work hard to keep the Service running smoothly, but we do not guarantee that it will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Suspension and termination

We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay when due, pose a security or fraud risk, or repeatedly or seriously violate our policies. You may cancel your subscription at any time. When your access ends we will make Your Content available for export for a reasonable period before deleting it in the ordinary course.

9. Limitation of liability

To the fullest extent permitted by law, our aggregate liability under these Terms is limited to the fees you paid us in the twelve months before the event giving rise to the claim. We are not liable for indirect, consequential, or special damages, including loss of profits, data or goodwill. Nothing in these Terms excludes liability for fraud, death or personal injury where the law does not allow such exclusion.

10. Indemnity

You agree to indemnify us against claims arising from Your Content, your unlawful use of the Service, or your breach of these Terms.

11. Governing law

These Terms are governed by the laws of the Republic of South Africa, and the courts of South Africa have exclusive jurisdiction to resolve any disputes.

12. Changes

We may update these Terms from time to time. If we make material changes we will let you know within the Service or by email before they take effect.

13. Contact

Questions about these Terms can be sent to Bruco Group (Pty) Ltd at support@memoryjar.app.